Website AI Chat
Answer the question while the visitor is still on your site.
A website assistant can answer from your approved business information, ask useful qualifying questions and capture an enquiry with the details your team needs.
The business case
Spend less time answering the same question.
Opening hours, service questions and first enquiry details can take your team away from customers already in front of them.
Put the time where it earns.
Put that time into qualified enquiries, follow-up and work that earns.
Measure the benefit.
Track routine enquiries, handling time, human handoffs and chat costs. Count booked work separately from time saved.
Cost out this workflow →Our six-month payback guarantee
The goal is payback.
We stay accountable for it.
We scope qualifying projects for payback within 3–6 months. If agreed savings have not covered our setup and management fees by month 6, we waive management fees and keep improving the system until they do.
We agree the baseline, the work being automated and the way to measure it before you commit. The clock starts at the agreed go-live date.
Build my payback planHow the guarantee works
Agree the numbers first.
Your written proposal sets the scope, current workload, labour rate, outside costs and measurement plan. Qualification is based on your workflow and quote, not the examples on this page.
Count real work saved.
We compare the baseline cost with the remaining human work, outside bills and added software or usage costs. Each hour and cost is counted once. Time is valued at the agreed labour rate; extra sales are not assumed.
Review progress together.
We review the figures monthly and check cumulative value at months 3 and 6. Payback means that measured value covers the setup and management fees paid. Freed staff time counts as capacity value, not an automatic payroll cut.
Our fees pause if we fall short.
If the target is not met by month 6, management fees stop from month 7. We continue improvements within the agreed scope at no extra service charge until payback. Third-party software, usage and applicable tax remain payable; new scope is quoted separately.
The guarantee applies to projects with an agreed baseline and measurement plan in the written proposal. Keep the agreed workflow in use and make the records available so progress can be checked. This is a fee-waiver commitment, not a promise of a fixed cash saving or a refund.
Make the next step clear
Help visitors find their answer.
Turn common questions into useful answers, relevant pages, and a clear route to your team.
What the work should improve
A practical difference
to the working day.
Useful answers
Help visitors understand your offer using the content you approve, with a clear response when the answer is not available.
Better enquiry details
Capture contact information and intent, then send the enquiry to a monitored inbox or supported CRM.
A path to booking
Where scoped, connect a supported calendar so visitors can take the next step during the conversation.
Built around your business
The process matters
as much as the technology.
A defined scope
We define the questions and lead criteria with you, embed the assistant on a supported website, test it across devices, and maintain its approved knowledge.
Clear responsibilities
The assistant discloses that it is AI and offers a human handoff. It needs current source information and somewhere for enquiries to land. A website rebuild and full CRM implementation are separate work.
Inside the scope
What goes into the build.
A clear conversation goal
Choose the questions worth answering, the qualifying details worth asking and where a good enquiry should go.
Approved knowledge
Use the agreed website, FAQ and document content. Define how the assistant responds when the answer is missing or the request needs a person.
A branded website widget
Embed the assistant on a supported site and test the layout across phones, tablets and desktop browsers.
Lead capture and handoff
Send agreed contact and enquiry details to a monitored inbox or supported CRM, with a staff notification and human handoff path.
Optional booking
Where scoped, connect a supported scheduler. E-commerce lookups, extra knowledge sources and other messaging channels are separate options.
Training and updates
Test real sample questions, provide an editable content guide and show staff how to update information and handle enquiries.
From discovery to everyday use
How we get there.
These are planning steps. Your proposal confirms timing, access and the people needed for review.
- 01
Choose the questions
Our planning estimate is 1–2 weeks for a defined chat build. The schedule depends on available content, embed access and any booking or CRM work.
- 02
Build and connect
Style the widget, prepare the approved knowledge and connect the agreed lead destination.
- 03
Test the conversation
Try common, unanswered and unusual questions, verify handoffs and check the experience across devices.
- 04
Handover and launch
Walk through content updates and enquiry handling, then activate the assistant with the agreed Care arrangements.
The practical questions
Before you get started.
Will it work on our website platform?
A supported website must allow the required embed and have a suitable place for the widget. WordPress, Squarespace, Shopify, Wix and Webflow are common starting points, but the actual theme, plan and permissions are checked before build.
Will visitors know they are chatting with AI?
Yes. The assistant identifies itself as AI and provides a human handoff route. Your team agrees where those enquiries go and how they will be handled.
How is it priced?
The fixed quote depends on knowledge sources, qualification steps, lead destinations and any booking or e-commerce connection. The agreed Care Plan covers continuing maintenance; a website rebuild or full CRM project is a separate scope.
How long does setup take, and what do we provide?
Our planning estimate is 1–2 weeks for a scoped build, with a small amount of owner time to share content and review answers. Missing information, complex integrations or delayed approvals can extend that. We agree the schedule once the requirements are clear.
A clear starting point
Website AI Chat & Lead Capture From $1,500
Approved answers, lead capture and agreed handoffs on a supported website. Requires a Care Plan from $299/mo.
All prices are CAD, excluding GST/PST where applicable. Your written quote defines the scope.Let’s see where it fits.
Bring your process and the tools you use. We’ll talk through the starting point.